Help center
How can we help?
Quick answers for saving, finding, and spatially anchoring your things.
How do I save an item?
Open AnchorThis, tap Quick Anchor, and say one natural sentence such as “I put my passport in the gray lockbox in the office.” Review the result and save it. You can also type the item and location.
Can I ask where something is?
Yes. Type or say “Where is my passport?”, “Remind me where the passport is,” or a similar question. AnchorThis searches the memories stored on your iPhone and shows the current location.
What happens when I move an item?
Save the item again with its new location. AnchorThis keeps the earlier placement in the item’s history and treats the newest placement as current.
How do I use the Action Button?
On a supported iPhone, open Settings → Action Button → Controls and select Quick Anchor. Open AnchorThis once to grant microphone and Speech Recognition access. After installing an update, selecting the control again can help iOS refresh it.
Why does Quick Anchor show a Live Activity?
The small Ready Live Activity allows iOS to hand off an Action Button recording reliably. It contains no item data while idle. You can turn “Keep headless shortcut ready” off in AnchorThis Settings.
How do room scans and item markers connect?
Scan a room on a LiDAR-equipped iPhone, open the saved room, then add or edit a marker for an item. When you open that item later, AnchorThis can return to the associated room and highlight its saved position in the 3D model.
How detailed is a RoomPlan scan?
Apple RoomPlan captures room structure and recognized surfaces such as walls, doors, tables, cabinets, and storage. It is not a millimeter-accurate scan of every drawer or shelf. Item markers let you record a more precise spot within the scanned room.
Does AnchorThis sync or require an account?
No. Version 1.0 is local-only and has no account or app-operated cloud sync. Memories do not automatically appear on another iPhone, so keep the app installed on the device you use.
What should I include in a support request?
Include your iPhone model, iOS version, the AnchorThis version shown at the bottom of Settings, and the steps that caused the issue. Do not send private item locations, sensitive photos, passwords, or payment information.
Still need help?
Email support@menloparklab.com with “AnchorThis” in the subject. We’ll respond as soon as possible.
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